Privacy Policy

Privacy Policy Overview

This Privacy Policy outlines how we collect, use, and protect personal information from users.

Terms of Service Contact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Purpose of use

Purposes of Data Processing

Data may also be used for improving services, conducting research, and ensuring compliance with legal obligations.

Personal data is processed for specific purposes, including service delivery and customer support.
Third-party sharing

Data Sharing with Partners

We may share data with service providers who assist in our operations, subject to contractual obligations.

Third parties that receive personal data are required to maintain confidentiality and comply with data protection standards.
Legal basis

Legal Disclosures

We disclose personal information only when necessary for compliance with legal obligations or to safeguard our operations.

Data may be shared with legal authorities when required by law or to protect our rights.

Contact Information

Contact Email
[email protected]
Contact Phone
+60 5264656391
Contact Address
1, Jalan Raja, 50350 Kuala Lumpur, Federal Territory of Kuala Lumpur
General Inquiries
For privacy-related inquiries, please refer to the contact details provided in this section.
Contact Page
01

Data Collection Practices

We may collect personal information such as names, contact details, and payment information to facilitate bookings and manage guest experiences.

The categories of data collected depend on user interactions with our services.
02

Data Sources

Information may also be generated through user interactions with our platform, including preferences and feedback.

Data is obtained directly from users during account creation and service usage.
03

Types of Cookies Used

Cookies are utilized for functionality, performance tracking, and user preferences.

Cookies may include session cookies, which expire at the end of the session, and persistent cookies, which remain on the device for a set period.
04

Cookie Management

Cookies are used to enhance user experience and analyze site usage, and users can opt-out of non-essential cookies.

Users can manage cookie preferences through their browser settings to control data collection.
User Rights

User Rights

These rights include access to personal data, correction of inaccuracies, and deletion requests.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

We aim to respond to all verified requests within a reasonable timeframe as mandated by law.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Personal data will be retained only as long as necessary to fulfill the purposes for which it was collected.

Data retention periods are determined based on the necessity for the purposes outlined in this policy.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for updates regarding data practices.

We will notify users of significant changes to this policy through appropriate communication channels.